What do I do first?
Open your welcome email. Save your student number, timetable, and student portal link.
New to uni?
Start here.
A first-year guide to classes, campus, support and deadlines. No guessing where to start.
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Start here
Where is my first class?
Find the room and building code on your timetable. Match the code with your official campus map.
Who do I ask when I am stuck?
Start with your faculty office. Tell them your course and what you need help with.
Getting around
How do I find a room?
Check the building code before leaving. Ask the nearest information desk if the map still feels unclear.
Where do I collect my student card?
Check your registration email for the collection point. Your faculty office can direct you if it is missing.
What if I am late?
Go to class anyway. Let your lecturer or tutor know when you arrive.
Student support
Classes or enrolment?
Ask your lecturer about class work. Ask your faculty office about subjects, enrolment, or timetable errors.
Money or housing?
Contact your university’s student affairs team. Use the official student portal for current contact details.
Feeling overwhelmed?
Reach out to your campus counselling team or someone you trust. You can ask for help before things pile up.
Key dates
First-week events
Check your welcome email and orientation schedule. Add the sessions you need to your calendar.
Subject changes
Find your add/drop deadline in the official academic calendar. Ask your faculty office before changing subjects.
Assessments and fees
Use your course outline for assessment dates. Use the official student portal for fee deadlines.